Contact Us
Updated
This page explains what you can write to us about: a chart that looks wrong, a birthplace missing from the list, removing your email address from our list, or a correction to the site. It also tells you what to include with a chart question so we can actually check it.
What You Can Write About
Contact messages fall into four main groups. You can write about:
- A chart that looks wrong. Usually a placement that differs from another program or book.
- A birthplace missing from the list. The list comes from GeoNames places with 5,000 or more inhabitants, so smaller towns can be absent.
- Removing an email address from the list. Tell us the address and we will take it off.
- A correction. A typo, a wrong date or a broken page, anything you noticed.
Before assuming the math is off, check the birth time first. The Ascendant moves about one degree every four minutes, so even a small time error shifts the Rising sign, the houses and the Midheaven. A wrong birth time causes far more mismatches than the calculations do.
What To Include For A Chart Question
Chart questions are answerable only with the full birth details. Include:
- Birth date, written out, for example 14 March 1988.
- Birth time, and say if it is exact or approximate. With no time the chart is calculated for noon and drops the Rising sign, houses and Midheaven.
- Birthplace, town and country.
- Which placement looks wrong, for example "my Moon shows Scorpio but another program said Sagittarius".
- What the other program showed, with its name if you know it.
Your message is read by a person, not a bot. If you include an email address, you get a reply by email. We cannot promise a response time, and there is no phone line or postal address.